The Support Services Division is commanded by a Lieutenant. Each function within the Support Services Division operates independently however, are important in the success of the agency’s mission. Support Services personnel work Monday – Friday, 8:00 am to 5:00 pm excluding Holidays. The Support Services Division is comprised of:
Frequently Asked Questions
Where do I go to get a copy of a police report?
We are located at 2 Bobby Green Plaza in Auburndale The Records window is open Monday – Friday 8:00 am to 5:00 pm (excluding Holidays)
Copies of all police reports and documents open to public access are available from the Records Section. There is a charge of 15 cents per page for copies. Please allow 5 to 10 working days after an incident, arrest, or accident for processing before attempting to obtain a copy of a report.
Are police reports available to anyone?
Yes, with very few limitations such as juvenile information, the identity of a victim of a sexual offense or domestic violence and reports containing information about open or ongoing investigations. Nearly all police reports are available to anyone.
Am I entitled to police report information about my neighbor’s activities?
Florida Public Records Law allows anyone to request police report information about any individual.
May I use police report information to solicit business from the victims of crimes?
No. Public Records Law prohibits the use of police report information for the commercial solicitation of victims of crimes.
What is the difference between criminal profiling and bias-based profiling?
Criminal profiling is a legitimate tool in the fight against crime. It is an investigative method in which an Officer, through observation of activities and environment, identifies suspicious behavior by individuals and develops a legal basis, consistent with the Fourth Amendment, to detain and question.
Bias-based profiling refers to a decision by an Officer to stop, detain, interdict, or search an individual based on race, color, gender, ethnicity, religion, age, sexual orientation, or national origin.
It is the policy of the Auburndale Police Department to prohibit bias-based profiling in all Police-initiated actions. These include all investigative detentions, field contacts, traffic contacts, arrests, searches, asset seizures and forfeiture efforts. An Officer’s actions will be based on a standard of reasonable suspicion or probable cause as required by the Fourth Amendment of the U.S. Constitution and statutory authority. Officers must be able to articulate specific facts, circumstances and conclusions which support reasonable suspicion for an investigative detention or traffic stop, or probable cause for arrest. Officers shall not consider race, ethnicity, national origin, religion, age, gender identity or sexual orientation in establishing either reasonable suspicion, probable cause, or as a basis for requesting consent to search.
The Training Unit is responsible for providing mandatory and supplemental training to agency personnel. This is to develop and enhance those skills and decision-making abilities necessary for the successful delivery of services.
The Training Unit prides itself on fully trained “in-house” instructors who are responsible for teaching a variety of courses. By using “in-house” instructors, it increases the amount of training to agency members.
The Training Unit facilitates monthly required training sessions, through online training provided by the PoliceOne Academy. PoliceOne offers state-of-the-art education, training, and information for every discipline within a law enforcement agency. PoliceOne has a large inventory of training courses with hundreds courses available online. Successfully completed courses count toward each officers mandatory retraining requirements, as set forth by the Florida Criminal Justice and Standards Training Commission.
The Auburndale Police Department uses Power DMS, a web based program to house all policies, General Orders, memos and other correspondences. Members use Power DMS to read, understand and electronically sign off on documents that are required. Power DMS is an excellent training tool, tests can be administered through the program to assist in the learning and understanding of documents.
The Auburndale Police Department takes pride in knowing its members are well trained. The agency provides the members with on-going training to enhance skills and knowledge that reflects in the professional service provided to the citizens.