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The police department’s administrative offices are staffed Monday – Friday from 8:00a.m. to 5:00 p.m. (excluding Holidays).
Persons requiring police services after hours may seek assistance by utilizing the call box at the lobby entrance or by calling (863) 401-2240.
Chief of Police
Terry Storie began his law enforcement career in 1986 as a Deputy Sheriff for the Burt County, Nebraska Sheriff’s Office prior to enlisting in the United States Marine Corps. Following his honorable discharge as an E-4 Corporal in 1991, Storie completed the Law Enforcement Academy at Polk Community College in May of 1992. He started with the Highlands County Sheriff’s Office as a Deputy, before transferring to the Polk County Sheriff’s Office (PCSO) in March of 1993. Upon his retirement with twenty-eight (28) years of service with PCSO and working through the ranks to the position of Captain, Storie would step into municipal police work with the Auburndale Police Department.
Terry Storie began his employment with the Auburndale Police Department as a Lieutenant in February of 2022, in a succession plan to the position of Police Chief. He was sworn-in as the Auburndale Police Chief on October 3, 2022.
He holds an Associate of Arts Degree from Saint Leo University, a Bachelor of Arts Degree in Organizational Management and a Master of Business Administration Degree both from Warner University. He has obtained numerous law enforcement and leadership certifications including from the Florida State University Certified Public Manager program, the Police Executive Research Forum at the Senior Management Institute for Police, and the Northwestern University, School of Police and Staff Command, in which Terry was selected Class President for Class #356. He was also formerly on the Board of Directors for the Boys and Girls Club of Polk County.
Carin Ketcham joined the APD in 1995 and has served in positions including patrol officer, community policing officer, school resource officer, and detective. In 2010, she was promoted to sergeant and was responsible for the supervision of a patrol squad. She was promoted to lieutenant in 2016 and served as the Law Enforcement Division Commander. Lt. Ketcham was then assigned to the Operations Division where she has worked diligently to oversee criminal investigations, records, property & evidence, and the accreditation process. In October of 2018, Carin Ketcham was promoted to the position of Deputy Chief of Police.
Deputy Chief Ketcham attended and completed the Tri-City Leadership Program and Florida State University’s Certified Public Manager Program. Just recently she completed her master’s degree in Criminal Justice with a concentration in Public Administration.